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COVID-19 INTERNAL RULES

This establishment has had to take a series of measures by virtue of the application of the different applicable regulations in the current health crisis situation caused by COVID 19


Within these measures, we have informed you throughout the reservation process of the conditions that you must fulfill as a client in the use of common spaces, elevators, corridors and other service limitations required by current regulations. All of them are at your disposal both
at our reception and on our website www.hotelmasa.com for your consultation and remembrance at any time.


As a CLIENT, you agree to comply with the established distance measures, as well as the use of the means that are considered mandatory or recommended during your stay in the establishment, both by law and by the sanitary hygiene protocol approved by the establishment.


As CLIENT, you assume all the consequences of your breach in terms of preventive measures, being informed that such breach may lead to the immediate termination of your accommodation contract, canceling your stay without the right to any refund.


That all these measures have been incorporated into the internal regulations of this establishment, as well as the RIGHT OF ADMISSION thereof. Consequently, in the event of non- compliance, and in accordance with the applicable regional regulations, this ESTABLISHMENT reserves the right to terminate the stay in advance.


All the obligations and consequences derived from compliance with all security measures extend to all persons, including minors, who are part of the family unit that occupies this accommodation unit.
COVID-19 Important information